Welcome to Traveloi! By booking a tour with us, you agree to comply with the following terms and conditions. Please read them carefully before making a reservation.
1. Booking & Payments
- A minimum deposit is required at the time of booking to confirm your spot. The remaining balance must be paid before the deadline specified for your package.
- Failure to complete payments by the due date may result in automatic cancellation without a refund.
- Prices are subject to change based on availability, currency fluctuations, and supplier price adjustments.
2. Cancellation & Refund Policy
- Cancellation requests must be made in writing via email.
- Refunds (if applicable) will be processed as per Traveloi’s Cancellation Policy.
- Any changes in travel dates may incur additional costs based on airline, hotel, and other service provider policies.
3. Travel Documents & Requirements
- It is the traveler’s responsibility to ensure they have a valid passport, visas, permits, and other required travel documents.
- Traveloi is not responsible for denied boarding, immigration rejections, or any consequences arising from incomplete or incorrect documentation.
- Some destinations may have vaccination or health requirements; travelers must check and comply with them.
4. Changes to Itinerary
- Traveloi reserves the right to modify, reschedule, or cancel any tour due to unforeseen circumstances (e.g., weather, government regulations, or operational issues).
- If changes are necessary, we will make every effort to provide an alternate itinerary of similar value.
- In rare cases where an alternate itinerary is not possible, refunds will be considered based on the nature of the cancellation.
5. Travel Insurance
- We strongly recommend purchasing comprehensive travel insurance covering trip cancellations, medical emergencies, lost baggage, and other unexpected situations.
- Traveloi is not liable for any losses, injuries, or damages that occur during the trip.
6. Code of Conduct & Responsibilities
- Travelers are expected to follow local laws and respect cultural norms while on tour.
- Any behavior that disrupts the tour or endangers others may result in removal from the group without a refund.
- Traveloi is not responsible for any personal injuries, lost belongings, or damages during the tour.
7. Liability & Force Majeure
- Traveloi acts as an intermediary for hotels, airlines, transport services, and other vendors. We are not liable for delays, cancellations, accidents, or changes caused by third-party service providers.
- We are not responsible for losses caused by natural disasters, political unrest, pandemics, or other force majeure events.
8. Photography & Media Consent
- By participating in a Traveloi tour, you consent to photos and videos being taken for promotional purposes.
- If you do not wish to appear in any media, please inform our team in advance.
9. Complaints & Dispute Resolution
- Any complaints during the trip should be reported immediately to our team so we can attempt to resolve them.
- In case of unresolved disputes, they will be handled as per the governing laws of [Your Country].
10. Acceptance of Terms
By booking a tour with Traveloi, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Traveloi reserves the right to update these terms at any time without prior notice.
For any questions, feel free to contact us at info@traveloi.com.